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Your Dashboard licence allows you to have a certain number of users. You can check these figures by looking at Dashboard Configuration > Users. The User Summary section at the bottom-left of the User screen will show how many users you can have and how many you’ve already used. User Summary showing licensed and used user counts If you’re getting close to the number of users allowed and you need to add new users, you could disable any user accounts that are not currently being used. These accounts might belong to users on long-term sick leave or maternity leave, for example, so you might prefer not to delete the account in case the user returns to work. By removing the tick from the Enabled box for a particular user, you leave their account intact in the system, but they’re prevented from logging in. User account settings with the Enabled checkbox This removes the user from the User Summary and effectively frees up an account that you can use for another person. When the Enabled box is cleared, you can see a count of how many users are disabled in User Summary. User Summary showing the count of disabled users