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FlowForma’s AI Assistants are a category of rule that let you incorporate generative AI into your existing and new flows. The first AI feature is Summarisation, which consists of a rule that generates a summary of a form and a question type that captures feedback on the quality of the summary. Form summaries are particularly useful in flows with many steps or questions, where a participant benefits from a concise text summary instead of reading through all previous steps.

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Summarisation disclaimer

Summaries are generated by an AI and may not capture all details or nuances of the original content. While efforts have been made to ensure accuracy, the summary may contain errors or omissions. Please refer to the original source for complete information.

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Data usage

FlowForma does not store any data (questions/answers) used to generate a summary, nor does it store any generated summaries. FlowForma does collect metrics to monitor service usage and performance:
  • The fact that a summary was generated
  • Feedback from the Summarisation Feedback question
  • Metrics to evaluate the quality of the generated summary